Sponsored By: Headley Brothers Ltd
Category Judge: Roger Pitt, Managing Director

Category Description:

This category is open to any organisation, irrespective of size or sector that can demonstrate commercial success and strategies for growth whilst achieving excellence in looking after its customers. The organisation must have objectives for high quality customer service and clear methods of monitoring and evaluating standards. Judges will be looking for evidence of how commitment to customers contributes to business performance, investment in training and development of staff to support its customer service objectives and what differentiates the organisation from its competitors in its approach. Entrants must have been trading for more tha one year as of 1st January 2010.

Quote from the Sponsor:
As a long-standing member of the Ashford business community, Headley Brothers is delighted to support the Kent Excellence in Business Awards. We are looking forward to celebrating the best of business success in the thriving Kent business community at what will be a fantastic event.Awards such as these on the one hand provide a fantastic marketing opportunity for any business. To enter and win an award undoubtedly benefits a company in terms of boosting the outside perception of its brand. Awards also act as a celebration of a company’s hard-working work force, for whom an accolade serves as a boost to morale and provides a sense of achievement.
Roger Pitt, Managing Director, Headley Brothers Ltd